Frequently Asked Questions

Below FAQ are some common concerns of our clients before purchasing the product, if you have other questions, please just send it to contact@coppersmithcreations.uk

Ask Your Questions

Quality & Maintinace

Yes, they are very easy to maintain as each of our Copper Bath and Brass Bath is coated with a lacquer that maintains the finish and means that the bath only needs to be cleaned by nonabrasive, everyday bathroom cleaner and wiped with a soft cloth. The coating is durable and flexible, allowing it to stand up to the rigors of regular use. All surfaces which are supplied plated with Tin, Nickel are supplied un-coated as all of these elements are non-oxidizing and will need no special maintenance other than cleaning with non-abrasive cleaners as used on the coated surfaces.
We make all our bathtubs in 16 Gauge Lead-Free 100% Genuine Pure Copper.
Yes, all our Bathtubs are handmade by our expert craftsmen.

General Questions

No, not at all. Copper and Brass are very good heat conductors, so the bath will maintain the heat for much longer than the cast iron baths. When the bath is filled up with warm water, the heat permeates through the bath to give an over-all even warmth for a relaxing warm bath. If a Copper or Brass bath is fitted onto tiles with under-floor heating, the bath maintains constant warmth.
Not at all, the Copper and Brass will only be as warm as the water poured into it to enjoy the perfect relaxing bath.
Definitely, the design of our Baths allows you to bathe comfortably in a more upright position. Our Baths are little deeper than standard baths to ensure that there are no shoulders or knees above the waterline for you to enjoy your luxurious bath time.
Our Brass or Copper Bath only weighs about 45 kg, to put this into perspective a cast iron equivalent weighs around 150 kg. Our Baths, therefore, be easily installed by one to two persons and are perfect for projects/renovations where weight can be an issue.
The taps can either be wall mounted, or they can be mounted on standpipes. Please have a look at our faucets/ taps range.
Yes, international shipping can be arranged. Please do write to us at contact@coppersmithcreations.com

Does The Coppersmith Creations Bath Range Come With Any Guarantee?

Certainly, our baths come with a 1 years structural guarantee although copper being non-corrosive it will last generations. The guarantee excludes faults caused by any accidents, neglect, and misuse. The guarantee also excludes when the damage happens during installation due to mishandling and if you make any changes to the bathtub. All the baths are made for use of one person unless specified so any damage to the negligence or inappropriate use of the bath will not be covered under warranty. We are not responsible for the colored/painted/coated part of the bath or basin as the durability of it entirely depend on how you use it. As suggested before please do not use any strong chemicals or abrasive material to clean it. If you accept a part refund for any damages or defective product then it voids the warranty/ guarantee for any replacement of the product or any further compensation of any sort as you are buying/ accepting the product as it is. Please refer to our care section for details about how to maintain/take care of Copper and Brass products. https://www.coppersmithcreations.com/helpful-guides/copper-bathtubs-care-maintenance/

Yes, we do offer a discount for multibuys and also offer trade discounts. Please do contact us at contact@coppersmithcreations.com to discuss or call at 07778032124. Looking forward to doing business with you and having a partnership. Our correspondence address is Coppersmith Creations ltd 322 Mayplace Road East Bexleyheath DA7 6JT